1) Sign up
Head to www.billycare.com/buy-now
Whether you're ordering Billy for yourself or a family member, we'll walk you through the sign up process in easy to follow steps.
When we receive your order, we'll get your Billy kit ready and sent out to you as soon as possible. It should be with you in 5-7 business days.
If someone has already set up Billy, and you're looking to join them, ask them to invite you. Check here for instructions.
2) Get the app
Download the Billy app – you can find it on the Apple Store or Google Play. Billy supports both iOS and Android. You’ll need the app to set up Billy.
3) Set up Billy
The app will guide you through setting up Billy in five important sections.
4) Learning mode
Over your first 10 days Billy will be in learning mode. During this time, Billy will use the questions you answered during setup and sensor readings from your home to get to know you. From there we’ll generate a personalised schedule of your daily activities.
During learning mode, the Billy app will show the last activity in the home, the last temperature detected and whether you’re at home.
Once learning mode is complete, you’ll be able to use the app to see how you’re keeping up with your day-to-day activities. We’ll let your family know if we notice any changes that look like they might lead to a problem.