What is your return policy? Tom P 01 October 2019 02:18 Updated If you find you’re not happy with your Billy experience you can return your full kit within the first 60 days for a refund. Just give us a call on 1300 810 006 or email us at email@example.com Related articles What will my family see? How much does Billy cost? How do I have a life planning conversation with my child?